She is the only woman who rose to the position of Deputy Postmaster General in the United States postal service. She shares her remarkable achievements and how trusted leadership, courage, and innovations impacted the postal service. Under physical and mental duress, she achieved unprecedented records and saved billions of dollars for the postal service through innovative initiatives. in this notable memoir, readers will learn and be motivated by her firm principles -- those that helped her weather the storms in life and reach her position as Deputy Postmaster General.